Top online review platforms for installers
Maintaining a positive reputation is the key to getting repeat business – particularly as an installer. Recommendations on third party review sites are a great way to build this reputation, but there are so many out there to choose from!
Fortunately for you, we’ve put together some #MaxtopTips to help you decide which online review platforms you should consider signing up to:
Trust a Trader
Trust a Trader is specifically for professionals just like you – you won’t find restaurant reviews on there – it’s dedicated to helping people find trusted local tradespeople. In the last 30 days it’s had over 160,000 searches, so it’s already a popular choice! This site is currently investing heavily in building its user-base (you may have heard the radio adverts) so it’s likely to be the first stop for many customers looking for an installer
Similar to Trust a Trader, Checkatrade is purely for tradespeople. Although it functions more as a directory, it is often one of the first sites that shows up when someone types in “Installers in [Location]” into a search engine like Google. Although this site acts more like a directory, it does give users the option to leave a review.
Yell has been around for many years and it’s still a popular choice for finding local tradespeople. It is visited over 18 million times per month, so the audience base is very large. However, it’s worth bearing in mind that its visitors are extremely varied, as Yell can be used to find all kinds of local businesses (not just installers).
MyBuilder aims to put consumers directly in touch with local tradespeople when they need a job completing. As an installer, you would get to pick and choose jobs from your local area. If the homeowner looks at your profile and decides that you may be right for the job, you’re added to a shortlist. MyBuilder charges a small fee at this point before allowing you to contact the customer directly.
Houzz is a social network dedicated to helping people find inspiration for their next interior design project. In terms of audience, it’s mainly used by individuals with fairly high budgets, and are actively looking for help with renovating. Houzz allows you to set up a ‘professional’ profile, in which you can show off images of your finished projects and attain recommendations from clients.
These are just some of the online platforms you can use to enhance your reputation, but don’t forget the importance of showing these testimonials off on your own website and social media. It’s also worth keeping a printed portfolio up to date, which you can keep with you as you complete jobs throughout the day. You never know when someone might ask to see examples of your past work!